Carrol Chang is a General Manager for Uber, where she oversees ridesharing operations in 12 states in the Southeast. She has led the company’s recent efforts around helping immigrants and refugees and also helped design Uber’s protocol on disaster response.
She began her career working with refugees on the Chinese-North Korean border and later served as Advisor to the Director of U.S. Citizenship and Immigration Services in the Obama Administration. Prior to Uber, she was a management consultant with McKinsey & Company. She holds an undergraduate degree from Harvard and a joint J.D.-M.B.A. from Northwestern University. She is based in Washington, D.C.